Effective Date: 1/1/2025

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The Andean Apothecary ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, www.theandeanapothecary.com (the “Site”).

By using the Site, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Site.

 

1. Information We Collect

We may collect the following types of information:

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1.1 Personal Information

When you interact with us, you may provide personal information, including:

• Name

• Email address

• Phone number

• Billing and shipping addresses

• Payment details (processed securely by third-party payment providers)

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1.2 Non-Personal Information

We automatically collect non-personal information through cookies and similar technologies, such as:

• IP address

• Browser type

• Device information

• Pages visited on the Site

• Time and date of your visit

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2. How We Use Your Information

We use the information we collect to:

• Process orders and deliver products/services.

• Respond to inquiries and provide customer support.

• Send updates, promotional offers, or newsletters (with your consent).

• Improve our website, services, and user experience.

• Comply with legal obligations and enforce our terms.

 

3. Sharing Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party providers (e.g., payment processors, shipping partners) who assist us in running the Site and fulfilling orders.

• Legal Authorities: If required by law or to protect our rights, property, or safety.

• Business Transfers: In the event of a merger, sale, or transfer of our assets.

 

4. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. Cookies may collect non-personal information such as your browsing behavior on our Site. You can manage your cookie preferences through your browser settings.

 

5. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you.

• Correction: Request corrections to your personal information.

• Deletion: Request deletion of your personal information (subject to legal obligations).

• Data Portability: Request your data in a structured, machine-readable format.

• Opt-Out: Unsubscribe from marketing communications at any time.

To exercise your rights, please contact us at hello at zeimwong.com

 

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations.

 

7. Data Security

We take reasonable precautions to protect your information from loss, misuse, or unauthorized access. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

 

8. Third-Party Links

Our Site may include links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.

 

9. Children’s Privacy

Our Site is not intended for children under 13, and we do not knowingly collect personal information from them.

 

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the effective date. Please review it periodically.

 

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

Email: hello at zeimwong.com