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Terms & Conditions

Effective Date: 1/1/2025

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Welcome to The Andean Apothecary (“we,” “our,” or “us”). By accessing or using our website, [Insert Website URL] (the “Site”), you agree to these Terms & Conditions. If you do not agree, please discontinue use of the Site.

 

1. Use of the Site

  • You must be at least 18 years old to use the Site or book our services. If you are under 18, you may use the Site only with the involvement of a parent or guardian.

  • You agree to use the Site only for lawful purposes and in accordance with these Terms.

 

2. Services

  • We offer spiritual services designed to enhance your well-being. However, they are not intended to diagnose, treat, cure, or prevent any medical conditions.

  • Availability is subject to change without notice. We reserve the right to limit quantities or discontinue any service at any time.

  • Service descriptions and details on the Site are as accurate as possible but may be subject to change without notice.

 

3. Booking and Payment

  • By booking a service, you agree to provide accurate and complete information.

  • All bookings are subject to availability, and we reserve the right to decline or cancel any booking at our discretion.

  • Payments must be made in full at the time of booking unless otherwise specified. Payment is securely processed through third-party providers, and we are not responsible for errors caused by these providers.

 

4. Returns and Refunds

We understand that schedules can change, and we aim to provide flexibility while maintaining fairness. The cancellation and refund policy varies depending on the service booked. Please carefully review the cancellation terms listed on the respective booking page for each service.

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4.1 Cancellation Policy

  • The cancellation notice period for each service is specified on the booking page. You must follow the stated period to qualify for a refund or reschedule.

  • Failure to adhere to the specified notice period will result in a forfeiture of your payment.

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4.2 Refund Policy

  • Refunds will be issued in accordance with the specific cancellation terms provided on the booking page for the service you purchased.

  • Refunds, if applicable, will be processed within [Insert Timeframe, e.g., 7-14 days] to your original payment method.

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4.3 Rescheduling

  • If you cannot attend a booked session, rescheduling options may be available as outlined on the respective booking page. Rescheduling is subject to availability and compliance with the notice period.

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4.4 Cancellations by The Andean Apothecary

  • In the rare event that we need to cancel a session due to unforeseen circumstances, we will notify you promptly and offer:

    • A full refund, or

    • An option to reschedule at a mutually convenient time.

 

5. Intellectual Property

  • All content on the Site, including text, images, videos, and materials provided during services, is owned by or licensed to The Andean Apothecary and is protected by copyright and other intellectual property laws.

  • You may not reproduce, distribute, or exploit any content without our prior written consent.

 

6. User Conduct

  • You agree not to:

    • Use the Site or services for any unlawful or unauthorized purposes.

    • Disrupt or interfere with the operation of the Site.

    • Share, distribute, or misuse materials provided during sessions.

 

7. Limitation of Liability

  • Our services are provided on an “as-is” basis. While we strive to deliver the best possible experience, we make no guarantees regarding the outcomes of our services.

  • The Andean Apothecary is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Site or our services.

  • You acknowledge that any decisions or actions you take based on our services are your sole responsibility.

 

8. Governing Law

  • These Terms & Conditions, and any disputes or claims arising out of or in connection with them, shall be governed by and construed in accordance with the laws of Germany, without regard to its conflict of law principles.

  • You agree that any legal action or proceeding relating to your access to, or use of, the Site or services will be subject to the exclusive jurisdiction of the courts located in Germany.

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9. Changes to These Terms

  • We reserve the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on the Site. Your continued use of the Site or our services constitutes acceptance of the updated Terms.

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10. Contact Us

If you have any questions about these Terms & Conditions, please contact us at:

Email: hello at zeimwong.com

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